How Leaders Drive Operational Excellence, Company-Wide | Ep. 115

How Leaders Drive Operational Excellence, Company-Wide

Productivity drives profitability. To achieve both, organizations must excel operationally. 

Technology and its implementation in company processes are essential for operational excellence. Positive change occurs when leaders are sold out to its importance and value, communicating it to their people both in the field and office.

In this week’s podcast episode, I have a conversation with Don Kafka, the CEO of ToolWatch, Corp. He shares the challenges he faced in running his electrical contracting business and how it led to the creation of ToolWatch to solve those challenges. We also discuss the role of technology in dialing in operations for construction businesses and how leaders play a huge role in rolling out those initiatives to their people. 

Listen to this episode today! 

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Discussion Points:

0:00 Introduction 

2:06 Biggest challenge Don faced running his business 

2:45 Bottlenecks in the construction industry 

3:28 Value of strong internal operations 

4:19 Where to begin in strengthening internal operations 

5:25 Best construction company practices 

6:07 How to convince the leadership of dialing in their operations 

7:54 What ToolWatch does for operations management 

9:50 Recommendations for successfully using software tools  

11:28 Roadblocks from the implementation of technology and overcoming them 

12:42 How effective leaders roll-out technology initiatives

14:13 Frequency of meetings with implementation teams and who comprises them 

15:56 Clearing the ground for a fresh start when you’ve failed 

18:00 When to dedicate a person to oversee implementation of new technologies

18:56 Top three areas of focus to improve productivity and profitability

Watch on YouTube – https://youtu.be/kk5U22fa3rQ

About the Guest: 

Don Kafka is founder and CEO of ToolWatch Corp. Kafka established the Denver-based company in 1991 to provide tool and equipment systems that track and manage resources throughout an organization.     

Since then, he has been focused on educating construction companies about the importance of operations management to improve their productivity and profitability.

Resources: 

 

Recommended Restaurants: 

 

Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to the Construction Genius: A Leadership Master-Class Podcast on Apple Podcasts, Spotify, and Stitcher.

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